The UPS Store in 8810 Jamacha Boulevard c

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  Terrible!! Never open a mail box here... They never notified me in any way that my box was going to expire, then they rent it out to someone ells right away.
  By Victor J. Sanchez, May 31, 2017
• ★ ☆ ☆ ☆ ☆
  We went the UPS store to scan a art sheet to email unfortunately I don´t have a scanner. I usually use the UPS store and Clairemont and never have any issues. When we arrived we had to wait more than 20 minutes according to David at the store he had to reboot the system but both of them (David & Andy) didn't really seem to know much about how anything was supposed to work. Finally when they said it was done and comes the time to pay David says $7.00!! 7.00 for one Black & White scan of a Letter size sent to a email, not even anything printed?? It's sad the place had computers from the nineties when they charge a fortune for that kind of small service. Then obviously I said I wouldn't pay that crazy expensive amount for a scan if he just mentioned before, and he answers: "Bro..." then everything goes sideways, I'm a customer and the person that is supposed to attend me is calling me "bro" as if we were in the street hanging out? He says no way I'm getting my money back and very cynically says that I didn't even pay for it, that was my girlfriend!! Not a single amount of respect or education or even costumer service training... And he had the nerve to warn me about my language!!? I try to speak to Andy the other guy there, He says that he's the person in charge and he invites me to leave the store with a very cynical smile and total lack of respect again and threatens to call the police!!?? I say, ok, call the police. Then and after me getting very nasty and being completely disrespected their only argument was that the job was done and no money back that I can come tomorrow and talk to the owner... After all of this when I get home I hadn't receive any email from UPS or them, so they hadn´t done the job correctly. I got delayed in my delivery and I had to spend gas going to another place and paying again. I'm coming to get my money back and talk to the owner about all of this, I don't want anybody else to have to suffer this kind of aggravation and completely unprofessional service. I would put 0 stars to this place, Andy and specially to David but seems like Google is more generous than me.
  By Neko Man, December 19, 2016

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